Redesigned core underwriting platform enhancing the experience for enterprise users, driven by thorough UX research. We've achieved a remarkable 100% boost in underwriter productivity and improved system performance by 45-50%. Collaborating with diverse teams, we ensured defect-free designs and conducted extensive design testing to deliver optimal results."

As a solo designer on the HR portal team, I managed the entire UX lifecycle discovery to handoff. I facilitated strategy workshops and card-sorting to enhance portal architecture. My user-centric design approach led to an impressive 80% user promoter score. Collaborating closely with engineers and project managers I delivered production-ready solutions in an agile environment.

I developed prototypes, wireframes, and diagrams to improve financial workflows. I created a subset of design system for the BANCS platform, ensuring consistency across products. A UI overhaul for BANCS suite boosted the Net Promoter Score (NPS) from 53 to 80, showcasing my ability to enhance user experience.

Automated SQL-based reports to monitor system health for internal financial tools.

Documented tech processes and supported compliance initiatives.

Received consecutive top performance ratings (Band A)